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RMA

 

Process:

 

· Send a note that describes all problems using this form.

· ALL RMA request forms should be faxed directly to RMA Dept.

· Incomplete form-filling may cause delay in RMA process.

· Print RMA # clearly on all mailing labels.

· For all RMA units, customers should pay for the return freight charge and WTC will pay for the shipping charge when the repair or replacement is done.

· Customers should hold responsibility for back-and- forth shipping charge covering all out of warranty units.

· Improper packaging may cause delay in RMA process.

 

RMA Request Form.doc

Click here to download our RMA Form.

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Wang Tsann Computer Canada Ltd.